Customer Care

Customer Care

At SunglassAmerica.com, we've been helping our country find a perfect pair of sunglasses since 1937. As our great grandfather Barney use to say, “Customers are king…”

If you have any questions or wish to place your order by phone, you will find help everything here. Customer satisfaction is our priority !

Email Us

Your feedback is important to us. Email us about any questions that you have. For specific questions about an existing order, you may also use our Order Tracking feature below.

Contact Us

To Place Your Order 24 hours a day 7 days a week:

1-800-SUN-USA1

Place Your Order by Fax Anytime:

516-561-9499

(We are only able to ship to the United States, U.S. Territories, and APO/FPO addresses.)

Monday - Friday 10 AM EST- 5 PM EST
1-800-SUN-USA1

Check the Status of your Order

Order Number :

Zip Code :

Email :

(Example: Order SA-12345 would be tracked using Order Number: 12345.)

**Please refer to your confirmation email to track your order. This feature only allows PLEASE REFER TO YOUR ORIGINAL CONFIRMATION EMAIL TO TRACK YOUR PACKAGE IF UNABLE TO TRACK HERE. This feature only allows you to track your order once it has been shipped.

This feature will show you the current status of your order. Check product availability if not yet trackable. Many items ship direct from our nationwide distribution centers and can take up to 2 weeks for delivery.

Some items are shipped direct from our various distributers and cannot be tracked using this feature.